| We are a
small writing and research company with experience
creating manuals and marketing materials for a wide
variety of product types, including radio systems,
printers, computer hardware and software, data
communications systems, and other items. We can work from
specifications, from translations, or from interviews
with your engineers. We can also take your existing
manuals and rewrite them, or train your staff to create
quality end user materials.
In addition to user manuals, we can create reference materials, tutorials, brochures, computer Help files, online documentation and multimedia products. We can also perform a wide range of research and analysis tasks for reports and white papers, and we can write articles about your product for the trade press. ExperienceBrian J. Dooley has been a Senior Technical Writer with Cardinal Professional Services (Aoraki Corp.); and previously with Unisys Corp.and Okidata (US). This involved creating manuals for mainframe database and data communications products, for PC hardware, software and peripherals, as well as for various other products. He has also worked as a Senior Analyst for Datapro Research, creating industry and technical reports, and serving as primary editor and manager of four technical report services. He has a wide range of experience in writing manuals for computer systems and electronics products, and in developing magazine articles and reports. He is currently on the editorial board for Faulkner Technical Reports (US). Current clients include many of the New Zealand computer magazines, a variety of software companies in New Zealand and in the US, and major international research services including IDC, Datapro (Gartner), Faulkner, and Seybold. Mr. Dooley is founder of the New Zealand chapter of the Society for Technical Communication. He is an independent multimedia developer, and author of six books for the US mass market: "Warriors for the Working Day" (US Civil War), "Learn Windows in a Day," "Desktop Publishing with WordPerfect for Windows," "Learn OS/2 in a Day," "The Complete Guide to Single Engine Cessnas" (with Joe Christy) and "Learn PowerPoint in a Day." BJ Dooley Technical Information Services combines Mr. Dooley's writing expertise with the talents of a highly skilled pool of local contract workers to provide a service which can be tailored to your requirements.
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| A good manual improves your company's image and helps your product to sell. Users learn how to operate your product correctly, and this reduces your support costs. Whether your product is computer hardware or software, consumer electronics or testing equipment, a good manual builds users confidence. In today's competitive business environment, you can't afford to provide your customers with anything less. |
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Manual development includes the
following services:
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We are experts in researching
technologies, technology markets and industry
competition. Specialties include telecommunications, data
communications, Internet technologies and electronic
commerce. Our clients include some of the best known
names in the research community, such as Faulkner, IDC,
Datapro and Seybold. We can also undertake special
projects for companies, such as sizing up the
competition, finding marketing strengths against
competing products, and developing a picture of the
current market.
Our research capabilities include online investigations, library research, telephone interviews and site visits. We are experienced in dealing with financial reports and have a strong background in statistics. |
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| Now you can call us for all of
your writing needs. In addition to technical manuals, let
us handle your general business writing. We have agency
experience and a top-notch track record.
We can create and edit:
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If you are a publisher or an editor, we are available for freelance and contract writing opportunities. Brian J. Dooley has written over 1,000 magazine articles, and seven books for the mass market (five on computers, one on airplanes, and one on the US Civil War). We can work on short deadline, and have extensive journalistic and research experience. Subjects include industry and management analysis, technology reports and tutorials. |
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| The trend today is toward online
documents and multimedia systems to complement or
substitute for traditional manuals. Online documents
occupy little space and can be searched readily for
necessary information. Multimedia systems offer all the
presentation advantages of combining text, video,
graphics, sound and animation.
Our online manuals and multimedia systems run on IBM PC-style computer systems. For online documents, system requirements are minimal, and the manual can be linked to a software product as a part of the Help system. Multimedia products can be developed for any area. We have created everything from multilevel Help systems and presentations up to a complete multimedia entertainment production on Pirates of the Caribbean! |
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Online
and multimedia development includes the following
services:
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Web site and content development...We can develop complete Web sites or create content for existing sites. Among the service we can provide are:
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| We can develop
documents at our office, or we can provide contract
employees to work with your engineers at your facility
(you provide the equipment and software). In either case,
we offer a complete approval cycle so that you can
determine how the work is progressing.
All work is completed to the highest international quality standards. |
Copyright © 2007, Brian J. Dooley
